Customer Service

Pomerene Hospital’s patient representative is here to be your advocate- to communicate your questions or concerns and to help you get prompt answers.

Patient Representative
330-674-1015 ext 1104

If you have any concerns about patient care or safety, please contact our Patient Care Representative at the number listed above or at extension 1104 from any Pomerene Hospital telephone. If your issue cannot be resolved by Pomerene Hospital, you can contact the Joint commission Accreditation of Healthcare Organizations (JCAHO) at
1-800 994-6610 or online at www.jcaho.org, or the Ohio Department of health at 1-800-669-3534.

Confidentiality will be maintained, unless otherwise requested.